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Product is rated as #13941 in category Alternatives

In this article, I am going to share with you the 10 best Request Tracker alternatives in 2024 that you can use.


Before we get to our list, let us take a quick look at the Request Tracker review. We will also review the features, price, benefits, pros, and cons of Request Tracker. If you like our list of Request Tracker and similar software alternatives in 2024, then please rate us below.

Request Tracker description and review

RT is an enterprise-grade ticketing system that enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.

The RT platform has been in development since 1996 and is used by system administrators, customer service personnel, IT managers, developers, and marketing departments in thousands of sites worldwide.

Written in object-oriented Perl, RT is a high-end, portable, platform-independent system that facilitates collaboration within organizations and makes it easy for them to take care of their customers.

RT handles key tasks such as identification, prioritization, assignment, resolution, and notification required by business-critical applications, including project management, help desk, NOC ticketing, CRM, and software development.

RT is used by Fortune 100 companies, government agencies, educational institutions, and development organizations around the world.

Open source ticketing and issuance system

Developed by Best Practical Solutions LLC

RT handles key tasks such as identification, prioritization, assignment, resolution, and notification required by business-critical applications, including project management, help desk, NOC ticketing, CRM, and software development.

RT is used by Fortune 100 companies, government agencies, educational institutions, and development organizations around the world.

Official links of Request tracker sites

Official website Twitter

Take a look at the following alternative list to this software; feel free to ask any query regards this if you have any doubts related to these alternatives.

Best list of Request tracker Alternatives

Redmine

Redmine is a flexible project management web application. Written with the Ruby on Rails framework, it is cross-platform and cross-platform. It is integrated with a number …

Redmine Icon

TOUR

Trusted by more than 11,000 companies, JIRA is the leading bug tracking, problem tracking and project management tool. JIRA combines problem tracking, agile project management …

JIRA icon

Trac

Trac is an enhanced wiki and issue tracking system for software development projects. Trac uses a minimalist approach to web-based software project management. Our…

Tracking icon

osTicket

Lightweight, open source support solution with integrated customer portal and rich admin panel for easy ticket management.

osTicket icon

Mantis Insect Tracker

Mantis Bug Tracker is a free and open source web-based bug tracking system. It is written in the PHP programming language and works with MySQL, MS SQL and PostgreSQL …

Mantis Bug Tracker Icon

Good Morning

GoodDay is a project, product and job management platform that provides teams with the best tools for planning, daily work and continuous improvement of all processes …

GoodDay icon

Zammad

Zammad is a web-based open source customer support / helpdesk system with many to manage customer communication through various channels like phone, Facebook …

Zammad Icon

((OTRS)) Community Edition

((OTRS)) Community Edition is the free open source version of OTRS, a ticketing and process automation package used by service teams to improve communication and customer …

((OTRS)) Community Edition Icon

Want to see more alternatives for Request Tracker?

Project Manager A1

A1 Project Manager is free project and task management software that automatically keeps your team organized and monitors the progress of all your projects. Let A1 …

Project manager icon A1

Bugzilla

Bugzilla is a solid, functional and mature bug tracking system, or bug tracking system. Defect tracking systems allow developer teams to keep track of …

Bugzilla icon



Request Tracker: pros and cons

PROS:

  • The Request Tracker software is safe to use.
  • The support of Request Tracker is good.

CONS:

  • We don’t find any cons yet. Please add in review cons sections.



Request Tracker: Price

  • Pricing model: Free or Freemium
  • Free Trial: You can include it, please consult the official site, which we have mentioned above.
  • The price of the Request Tracker software is free, or Freemium means that you can actually enjoy the Request Tracker software.

The software of Request Tracker gives you easy and efficient management, and Request Tracker allows you to concentrate on the most important things. And it’s easy to use; you may love it.


Benefits

  • The Request Tracker design is good.
  • Request Tracker helps people to follow with interest quickly.
  • The performance of Request Tracker is good.
  • The Request Tracker is compatible with lots of devices.
  • The support of Request Tracker is excellent and useful.
  • The price of Request Tracker is free or perhaps freemium.


FAQ

Why You Need to Switch from Request Tracker


To be honest sometimes we all need alternatives or replacement of product or software. So that we know that which one is better. In this article we already discuss about the alternatives of Request Tracker so that its easy to compare by yourself.

What can I use instead of Request Tracker?


So in this article, we discuss the alternatives Request Tracker. Please read the best list of alternatives to Request Tracker and its similar software which we already discussed above.

What Is the Pricing Plans for Request Tracker?


The Price of Request Tracker is Freemium or Free

List of software that Can Replace Request Tracker?


As we already discussed above about the best Request Tracker alternative list.

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