Add to wishlistAdded to wishlistRemoved from wishlist 73
Add to compare
8/10 (Expert Score)
Product is rated as #20275 in category Alternatives

In this article, I am going to share with you the 10 best osTicket alternatives in 2021 that you can use.

Before we get to our list, let us take a quick look at the osTicket review. We will also review the features, price, benefits, pros, and cons of osTicket. If you like our list of osTicket and similar software alternatives in 2021, then please rate us below.

osTicket description and review

osTicket is a widely used open source support ticket system. Seamlessly integrate inquiries created via email, phone, and web-based forms into a simple and easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while giving your customers the responsibility and responsiveness they deserve.

osTicket is an attractive alternative higher cost and complex customer support systems; simple, lightweight, reliable, open source, web-based, and easy to set up and use. The best part is that it is completely free.

Lightweight, open source support solution with integrated customer portal and rich admin panel for easy ticket management.

Developed by osTicket

Official links of osTicket sites

Official website Facebook Twitter GitHub

Take a look at the following alternative list to this software; feel free to ask any query regards this if you have any doubts related to these alternatives.

back to menu ↑

Best list of osTicket Alternatives


Freshdesk is an award-winning online help desk software that enables you to support customers via email, phone, internet, or even via Twitter and your business …

Freshdesk icon


Zammad is a web-based open source customer support / helpdesk system with many to manage customer communication through various channels like phone, Facebook …

Zammad Icon


UseResponse is customizable community feedback and support software that can be installed on your server as a PHP script or used in the cloud as SaaS. The main products include:…

UseResponse icon

((OTRS)) Community Edition

((OTRS)) Community Edition is the free open source version of OTRS, a ticketing and process automation package used by service teams to improve communication and customer …

((OTRS)) Community Edition Icon


It offers on-demand help desk software, covering customer support, trouble tickets, and the knowledge base. Do not install. Without worries. Zendesk is web-based help desk software …

Zendesk icon


ITSM tool for managing changes, issues and budgeting for your company’s IT stack.

GLPI icon


OpenSupports is an open source ticketing system. It allows you to manage your customer inquiries by using tickets that you or your staff will respond to. You can use a …

OpenSupports Icon


Bugzilla is a solid, functional and mature bug tracking system, or bug tracking system. Defect tracking systems allow developer teams to keep track of …

Bugzilla icon

Want to see more alternatives for osTicket?

Scout Help

Help Scout scales like any other helpdesk, but the customer experience is personalized like normal email. Customers don’t need to face a clumsy ticket …

Scout aid icon

Request tracker

RT is an enterprise-grade ticketing system that enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community …

Request tracking icon

back to menu ↑

osTicket: pros and cons


  • The osTicket software is safe to use.
  • The support of osTicket is good.


  • We don’t find any cons yet. Please add in review cons sections.

back to menu ↑

osTicket: Price

  • Pricing model: Free or Freemium
  • Free Trial: You can include it, please consult the official site, which we have mentioned above.
  • The price of the osTicket software is free, or Freemium means that you can actually enjoy the osTicket software.

The software of osTicket gives you easy and efficient management, and osTicket allows you to concentrate on the most important things. And it’s easy to use; you may love it.

back to menu ↑


  • The osTicket design is good.
  • osTicket helps people to follow with interest quickly.
  • The performance of osTicket is good.
  • The osTicket is compatible with lots of devices.
  • The support of osTicket is excellent and useful.
  • The price of osTicket is free or perhaps freemium.

back to menu ↑


Why You Need to Switch from osTicket

To be honest sometimes we all need alternatives or replacement of product or software. So that we know that which one is better. In this article we already discuss about the alternatives of osTicket so that its easy to compare by yourself.

What can I use instead of osTicket?

So in this article, we discuss the alternatives osTicket. Please read the best list of alternatives to osTicket and its similar software which we already discussed above.

What Is the Pricing Plans for osTicket?

The Price of osTicket is Freemium or Free

List of software that Can Replace osTicket?

As we already discussed above about the best osTicket alternative list.

20 reviews for osTicket

4.0 out of 5
Write a review

There are no reviews yet.

Be the first to review “osTicket”

Your email address will not be published. Required fields are marked *

For security, use of Google's reCAPTCHA service is required which is subject to the Google Privacy Policy and Terms of Use.

I agree to these terms.

Alternativesp: Find Alternatives of products and software
Compare items
  • Total (0)