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Product is rated as #8294 in category Alternatives

In this article, I am going to share with you the 10 best Helpy.io alternatives in 2021 that you can use.


Before we get to our list, let us take a quick look at the Helpy.io review. We will also review the features, price, benefits, pros, and cons of Helpy.io. If you like our list of Helpy.io and similar software alternatives in 2021, then please rate us below.

Helpy.io description and review

Protect your customer support data without compromising on delivering a heroic customer support experience. Helpy Pro is the customer support platform designed for companies that are serious about security, privacy, and compliance. Designed for local and private instance deployments, Helpy Pro lets you bypass vendor lock-in, own your data, and integrate with the tools you already use to keep your data safe.

Helpy Pro is an open core, based on the popular open source project of the same name. It has been installed more than 500,000 times, with the open source version and the professional version in use worldwide.

Customer Support

– Stay organized with ticketing that includes custom views, queues, and SLAs – Gain operational efficiency with automatic assignment, real-time notifications, and automations – Provide a customizable customer help center and knowledge base that can be opened or password protect – Collaborate with team groups, @mentions and followers tagging – Advanced reporting to help you optimize your content and operations – A comprehensive API to build deep integrations into your existing application stack – Support for 20+ languages

Security, privacy and compliance

– GDPR compliance to manage customer privacy – An open source code base that you can review and contribute – Host on any public or private cloud, even on your own data center premises – Maintain control and ownership of your data at all times – Avoid fulfillment chain hell with no third party dependencies – Rest assured that no one is “looking over your shoulder” – Establish and follow internal data retention policies, including backups – Home SAML single session

Private cloud customer support software for organizations that are serious about data control.

Customer Support

– Stay organized with ticketing that includes custom views, queues, and SLAs – Gain operational efficiency with automatic assignment, real-time notifications, and automations – Provide a customizable customer help center and knowledge base that can be opened or password protect – Collaborate with team groups, @mentions and followers tagging – Advanced reporting to help you optimize your content and operations – A comprehensive API to build deep integrations into your existing application stack – Support for 20+ languages

Security, privacy and compliance

– GDPR compliance to manage customer privacy – An open source code base that you can review and contribute – Host on any public or private cloud, even on your own data center premises – Maintain control and ownership of your data at all times – Avoid fulfillment chain hell with no third party dependencies – Rest assured that no one is “looking over your shoulder” – Establish and follow internal data retention policies, including backups – Home SAML single session

Official links of Helpy.io sites

Official website Twitter GitHub

Take a look at the following alternative list to this software; feel free to ask any query regards this if you have any doubts related to these alternatives.

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Best list of Helpy.io Alternatives

osTicket

Lightweight, open source support solution with integrated customer portal and full admin panel for easy ticket management.

osTicket icon

Freshdesk

Freshdesk is an award-winning online help desk software that enables you to support customers via email, phone, internet, or even via Twitter and your business …

Freshdesk icon

UseResponse

UseResponse is customizable community feedback and support software that can be installed on your server as a PHP script or used in the cloud as SaaS. The main products include:…

UseResponse icon

Front of

Front is the first team email management software that integrates with the tools you already use. With Front, you can assign messages to teammates, write comments …

Front icon

((OTRS)) Community Edition

((OTRS)) Community Edition is the free open source version of OTRS, a ticketing and process automation package used by service teams to improve communication and customer …

((OTRS)) Community Edition Icon

Zendesk

It offers on-demand help desk software, covering customer support, trouble tickets, and the knowledge base. Do not install. Without worries. Zendesk is web-based help desk software …

Zendesk icon

UserVoice

UserVoice Communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote for the best. 3. Respond, implement and repeat! …

UserVoice icon

Scout Help

Help Scout scales like any other helpdesk, but the customer experience is personalized like normal email. Customers don’t need to face a clumsy ticket …

Scout aid icon

Want to see more alternatives for Helpy.io?

Get satisfaction

Get Satisfaction is a community platform that helps businesses create engaging customer experiences by fostering online conversations about their products and services on …

Get satisfaction icon

InvGate Service Desk

InvGate Service Desk is an ITIL-ready web-based solution with an unprecedented user interface. Codeless Configuration for Incidents, Problems, Changes, Assets and Insights …

InvGate Service Desk Icon



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Helpy.io: pros and cons

PROS:

  • The Helpy.io software is safe to use.
  • The support of Helpy.io is good.

CONS:

  • We don’t find any cons yet. Please add in review cons sections.



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Helpy.io: Price

  • Pricing model: Free or Freemium
  • Free Trial: You can include it, please consult the official site, which we have mentioned above.
  • The price of the Helpy.io software is free, or Freemium means that you can actually enjoy the Helpy.io software.

The software of Helpy.io gives you easy and efficient management, and Helpy.io allows you to concentrate on the most important things. And it’s easy to use; you may love it.


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Benefits

  • The Helpy.io design is good.
  • Helpy.io helps people to follow with interest quickly.
  • The performance of Helpy.io is good.
  • The Helpy.io is compatible with lots of devices.
  • The support of Helpy.io is excellent and useful.
  • The price of Helpy.io is free or perhaps freemium.


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FAQ

Why You Need to Switch from Helpy.io


To be honest sometimes we all need alternatives or replacement of product or software. So that we know that which one is better. In this article we already discuss about the alternatives of Helpy.io so that its easy to compare by yourself.

What can I use instead of Helpy.io?


So in this article, we discuss the alternatives Helpy.io. Please read the best list of alternatives to Helpy.io and its similar software which we already discussed above.

What Is the Pricing Plans for Helpy.io?


The Price of Helpy.io is Freemium or Free

List of software that Can Replace Helpy.io?


As we already discussed above about the best Helpy.io alternative list.

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